• What is the process and costs to change the homeowner information in the Association directory/Callbox and restrictions on quantity and using long-distance phone numbers?
• What is the procedure for obtaining and using access codes, associated costs and location of the keypads?
• What is the procedure for accessing the cable and electrical room within the Association?
• What are the methods for residents to gain access through the main gate?
• What is the process for gaining access to the association pool?
• What is the procedure for obtaining lockout or emergency access to an owner's unit in our association?

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• When is the annual meeting of the association required to be held according to the bylaws?
• In which month is the annual meeting of the Homeowners Association historically held?
• Is a Nominating Committee required for the annual meeting?
• Are individuals who serve on nominating committees required to be Board Members?
• Is a record date of Ownership required for an annual meeting?
• How many days before the annual meeting must the record date of ownership be established?

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• What is the frequency of the Board Meetings and where are they held?

• Where can I find the Knox Boxes for the pool area and condominiums in Portofino Cove Condo?

• What is the Portofino Cove Condo HOA's policy regarding water intrusion and mold remediation?
• Do I need to make an appointment with Action if I need to come into one of your offices?
• What is the Board's approval authority for proposals received between meetings regarding spending thresholds for emergency and non-emergency issues?
• I own multiple properties, or I belong to multiple associations. Can I register all of my properties under one account?
• How do I create a Resident Portal account?
• What is United Pet Care and How do I enroll?

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• What are the responsibilities and restrictions of owners who rent or lease at the association?

• What are the parking rules regarding permits, homeowner vehicles and guest vehicles within the association?
• What is the Association Tow Policy?

• What are the procedures for shutting off the water supply in the Portofino Cove Condo association?
• How do I turn off the water for my home?

• What utilities are provided by the HOA as part of the assessment fee?